The people you hire into your salon are critical to the success of it and to the vision you had when you started.
The goal is always for your business to impact more customers by getting work done through a team who are dedicated and passionate.And if it all goes well, the dream is to increase your revenue and gain back some time to do other things that are meaningful to you.
The problem is, most say that finding good staff is difficult. I’ve spoken to many salon owners who admit they’ve been notoriously bad at hiring because they:
I want to help you feel more confident in your hiring process. Here are 8 tips to consider when you’ve made the decision to bring someone into your business.
Think about your motivation for wanting a new employee. Do you need more revenue? More time off the floor? Someone to deal with admin overflow?
Think about your culture, the vibe and the environment. Think about the gaps in your business. What are you good at, what do you enjoy, what things get left behind? Is there room in this role to take on some tasks that you don’t enjoy or aren’t good at?
Do you have time to train people? Or do you want someone who has experience already?
What will they gain? How do you position yourself in your business? What are your specific expectations of the role? Get clear on how people can be successful and grow in your business.
What would an ideal candidate say? What attributes and skills will they demonstrate? (See my tips to design interview questions >here<)
If you contribute too much, before you know it they’re showing huge interest in what you have to say and you’ll easily convince yourself they’re amazing.
Someone who is truly committed would not cancel or move an interview for a job they feel they’re deserving of.
If you aren’t sure, schedule further interviews, skill assessments or incorporate a paid trial period so that you can gain a better insight about if they’ll work in your business.
With any successful salon, growth is an inevitable step for most. I hope these tips help so that when you next decide to hire, you’re able to be intentional and thoughtful about what a person needs to bring to your business and set yourself up for success.
Designing a hiring process to find great team members, keeping them, and repeating consistently is the key to growing your business quickly.